Quote / Form General Claims Form

Corporate Travel Claims Procedure

Emergencies

Identification cards may have been issued by insurers to identified overseas travellers and should be carried whilst travelling. These cards contain a telephone number for emergency assistance. The service includes:

• Medical insurance verification
• Payment guarantees to hospitals
• Emergency medical advice (24 hours per day)
• Case management if hospitalised
• Cost containment and control
• Hospital discharge planning
• Arrangement of evacuation home

Non-emergencies

A claim form should be prepared and sent (ensuring the client ABN and Input Tax Credit entitlement are included) to us as soon as possible.

Overseas travellers must report incidents of theft or loss to the local police or responsible officer of any aircraft or vessel on which he/she is travelling.

Click to request a emergency Assistance Card